Payment Policy

At Greensora, we aim to make your shopping experience simple, secure, and convenient. Below are the details of our payment policy:

1. Accepted Payment Methods

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay are also available for quick and secure checkout.
  • Bank Transfers: Direct bank transfer is available for orders placed over the phone. Orders will be processed once payment is confirmed.
  • Gift Cards and Store Credit: If you have a Greensora gift card or store credit, you can apply it at checkout.

2. Payment Security

  • All payment transactions are processed through secure, PCI-compliant gateways to ensure your information is fully encrypted and protected.
  • Greensora does not store any credit card information on our servers.
  • Any suspicious or fraudulent activity will be reported and handled in accordance with banking and payment processor regulations.

3. Payment Timing

  • Your payment method will be charged at the time of order placement.
  • In the case of backordered or pre-ordered items, your card will still be charged when the order is placed to secure your item in line.

4. Refunds and Reimbursements

  • Refunds are issued using the original payment method.
  • If your refund is delayed, please contact us, and we will promptly follow up with our payment processor.
  • In cases of partial refunds, only the affected portion of the total amount will be credited back.

5. Tax and Fees

  • Applicable sales tax will be calculated and displayed at checkout based on your shipping address.
  • No hidden fees or charges will be added to your order after checkout. What you see at checkout is the total amount you pay.

6. Contacting Customer Support
If you encounter any issues during payment, have questions about charges, or need assistance with billing, our support team is ready to help.

  • Email: info@greensora.xyz
  • Phone: 307-621-0431
  • Business Hours: Monday–Friday, 9 AM–5 PM (Mountain Time)

We value your trust and are committed to making your payment experience seamless and secure.