Delivery Policy

At Greensora, we strive to ensure that your order reaches you as quickly and efficiently as possible. Below are the key details of our delivery policy:

1. Shipping Locations

  • We ship to addresses within the United States.
  • At this time, international shipping is not available.
  • Orders cannot be delivered to P.O. boxes or APO/FPO addresses.

2. Processing Times

  • All orders are processed within 1–3 business days.
  • Orders placed after 3 PM will begin processing the following business day.
  • If there are any delays due to unforeseen circumstances, we will contact you promptly.

3. Delivery Times and Methods

  • Standard Shipping: Typically takes 3–7 business days from the date of shipment.
  • Expedited Shipping: Available at an additional cost and usually takes 2–3 business days.
  • We partner with reputable carriers to ensure timely and reliable delivery.

4. Shipping Costs

  • Shipping fees vary based on your location, order size, and chosen shipping method.
  • The total shipping cost will be calculated and displayed during checkout.
  • Occasionally, free shipping promotions may be available; check our website or sign up for our newsletter for updates.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor your shipment’s progress until it reaches your door.

6. Lost or Damaged Shipments

  • If your order is lost in transit or arrives damaged, please contact us immediately.
  • We will work with the carrier to locate your shipment or issue a replacement if needed.
  • Claims for lost or damaged items must be made within 14 days of the delivery date.

7. Incorrect or Incomplete Address

  • Please double-check your shipping address before completing your order.
  • Greensora is not responsible for delivery issues resulting from incorrect or incomplete addresses.
  • If a package is returned due to an incorrect address, additional shipping fees may apply to resend the order.

8. Contacting Customer Support
If you have questions about your shipment, need to change your shipping method, or have concerns about delivery times, our support team is here to help.

  • Email: info@greensora.xyz
  • Phone: 307-621-0431
  • Business Hours: Monday–Friday, 9 AM–5 PM (Mountain Time)

Thank you for choosing Greensora. We’re committed to providing a smooth and reliable delivery experience.